Hi, I’m Trevor.
I’m a CompTIA A+ certified technician working toward a career in IT support. My background combines customer service, a degree in Cinema, computer engineering coursework, and hands-on IT labs.
People skills meet technical curiosity.
At Rudy’s “Country Store” and BBQ, I’ve worked as a cashier, cook, and floor team member since August 2022. I’ve helped troubleshoot point-of-sale errors and hardware issues during cashier shifts, and served as a certified trainer using iPad and macOS training modules. That experience has taught me to listen carefully, stay calm under pressure, and explain the next step clearly.
Building a foundation in IT.
My lab work covers Windows administration, Active Directory and Group Policy, Linux commands and permissions, networking protocols, and packet analysis using Wireshark, tcpdump, and Nmap. I document the steps so I can revisit what I’ve learned and make my work easier for others to follow.
I also hold a B.A. in Cinema from San Francisco State University and completed computer engineering coursework at Cal Poly. Creative work has strengthened my attention to detail and ability to communicate visually.
What I’m looking for.
An entry-level IT support, help desk, or desktop support role where I can contribute my customer service experience, keep building practical technical skills, and help people get back to work.